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Returns and Replacement Policy

Returns and Replacement Policy

All products listed under a particular category may not have the same return/replacement period. Promotion may or may not follow this policy. Replacement Period after Delivery is applicable if product received is Defective or damaged or not as described. If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the
Website/App/Mobile site within the applicable Returns Policy period. For all Electronics and Appliance's Category:- If any manufacturing defeats then you can replace within 3 days from the date of product received. After 3 day if you any issue then you can refer our service warranty as mention in the product page. Refund Payment: -It will be done only in 2 cases.
1.  If customer cancel the product.
2. If computersourcebd.com is not able to fulfill the order In a rare event of the replacement being defective/damaged or not as described on the product page, a full refund will be provided by the seller once they receive the product. For products where installation is provided by computersourcebd.com.

Please do not open the product packaging by yourself. computersourcebd.com authorized personnel shall help in unboxing and installation of the
product.
The return period for such products commences from the date of installation. Returns Processing If you are facing any issues with a product purchased on computersourcebd.com, we shall help by verifying and trying to resolve your product issue as part of the return verification process. The Issue resolution steps may be shared with you as self-help, or with assistance over call or a computersourcebd.com (or partner) personnel may visit your place. The computersourcebd.com will arrange for a replacement if the issue has not been resolved. Issue resolution steps will be available for products like mobiles, tablets, laptops, large appliances, electronics, home appliances, furniture etc. In case the product is not in stock or has been permanently discontinued, the refund for the entire product or part(s) of the product will be provided by the computersourcebd.com.

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